Service Agreement
This Service Agreement for property tax services between Property Tax Lock, LLC (PTL) and Client for Property Tax Account purchased at checkout will be in effect for the year 2025.
Client retains and employs PTL to represent Client and Client’s designated property (The Property) for the purpose of contesting the Property Tax Appraisal under Texas Property Tax Code Section 4141 before the appropriate Texas County Appraisal District (CAD) and/or Appraisal Review Board (ARB) pursuant to the following terms and conditions.
PTL will have the sole right to determine the extent to which it is appropriate to pursue and appeal of the appraised value of the subject property in a non-judicial form. The scope of this Agreement includes representation by PTL of Client’s Property described above in the PROTEST process, but specifically and expressly DOES NOT include: representation in Binding Arbitration, or judicial appeals to District Court, delinquent property tax matters, challenging a Property appraised value under any other section of the Texas Property Tax Code, or obtaining or modification of any Property Tax Exemption. Under no circumstances will PTL engage an attorney to appeal any assessment in a court of law.
PTL has not and does not make any guarantee, representation or warranty as to the results which may be obtained, or the actual assessed value which may be achieved, by virtue of its services. Nothing contained herein shall be deemed or construed in any respect to make PTL liable for the payment of any ad valorem taxes, penalties, interest or other fees relating to the property covered by this agreement. PTL is being hired to prepare a protest, prepare evidence, and attend a formal or informal hearing.
In return the Client agrees to pay for PTL’s services on the following terms:
Client agrees there will be no refund if the appointment of agent form is not signed after completing the sign up process. The appointment of agent form requiring signature can be found in the my account page after logging in.
Client agrees not to make any disparaging comments on social media and agrees to resolve any disagreement through the Better Business Bureau.
A flat fee in the amount indicated at checkout. The fee will be due and payable upon acceptance of this agreement.
Our representation will include an informal meeting with CAD staff, if available. For purposes of resolving the protest, you agree that our firm has your permission to settle your protest with CAD staff, if the CAD offers a value below the Notified Value, in lieu of a formal hearing.
By clicking the checkbox and paying the fee to Property Tax Lock you are also agreeing to sign the Appointment of Agent form that allows us to represent you before the county appraisal district. Signing the appointment of agent form is the clients responsibility, if it is not signed we will not be able to represent you before the appraisal district. There will be no refunds issued if the client does not sign their appointment of agent form.
Terms of Service
Effective Date: 01/01/2022
Welcome to Property Tax Lock LLC. These Terms of Service (“Terms”) govern your use of our website, services, and SMS communications.
1. Acceptance of Terms
By accessing or using our services, including signing up to receive text messages, you agree to be bound by these Terms.
2. Services Provided
Property Tax Lock LLC provides property tax management and related informational services. The content and tools offered on our website are for informational purposes and are subject to change without notice.
3. Mobile Messaging (SMS) Terms
By opting in to receive SMS messages from Property Tax Lock LLC, you consent to receive recurring informational and promotional messages to the mobile number you provided.
- Message frequency may vary.
- Message and data rates may apply depending on your mobile plan.
- You can opt-out at any time by replying STOP. For help, reply HELP or contact us at support@propertytaxlock.com.
- Consent is not a condition of purchase.
4. Intellectual Property
All content on our website, including text, graphics, logos, and software, is the property of Property Tax Lock LLC and may not be used without permission.
5. Limitation of Liability
We strive to provide accurate and reliable services but do not guarantee the completeness or accuracy of all information. We are not liable for any damages arising from the use or inability to use our services.
6. Changes to These Terms
We may modify these Terms at any time. Continued use of the website or services after changes constitutes your acceptance.
7. Contact Us
For questions about these Terms, contact us at support@propertytaxlock.com.
8. Agreement to Receive Text Messages
8. Agreement to Receive Text Messages
By providing your mobile number, you agree that Property Tax Lock may send you periodic SMS or MMS messages containing but not limited to important information, updates, deals, and specials.
- You will receive up to 4 messages per month.
- You may unsubscribe at any time by texting the word STOP to the 682-369-9910. You may receive a subsequent message confirming your opt-out request.
- For help, send the word HELP to 682-369-9910.
- Message and data rates may apply.
- United States Participating Carriers Include AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular®, MetroPCS®, InterOp, Cellcom, C Spire Wireless, Cricket, Virgin Mobile and others.
- T-Mobile is not liable for delayed or undelivered messages.
- You agree to notify us of any changes to your mobile number and update your account with us to reflect this change.
- Data obtained from you in connection with this SMS service may include your cell phone number, your carrier’s name, and the date, time and content of your messages, as well as other information that you provide. We may use this information to contact you and to provide the services you request from us.
- By subscribing or otherwise using the service, you acknowledge and agree that we will have the right to change and/or terminate the service at any time, with or without cause and/or advance notice.
If you have any questions please contact Property Tax Lock at 817-757-0086.
Will I be charged for the text messages I receive?
Though Property Tax Lock will never charge you for the text messages you receive, depending on your phone plan, you may see some charges from your mobile provider. Please reach out to your wireless provider if you have questions about your text or data plan.